What do you like most in your job?

I really value the fact that you are able to steer your own job here to a large extend. If you have ideas on how you can contribute to the objectives of the department and company, and you don’t sit and wait but take ownership of making it happen, it often can. As a result, I was able to do a lot of interesting different things, which has made me learn a lot.

How long have you been working at NN and what was your first job?
I started in 2008 when we were still part of ING with ING Investment Management as a Pricing Analyst, so I have been working for NN little over 9 years now. I have been working in many different teams within Data Management, and as of October 2017 we have started to build the new department of Robotics and Process Automation.

What is the most inspiring workplace for you?
We are continuously asking ourselves this question, and I am finding that answering it is harder than you might think. For me personally, an inspiring workplace consist of an empowered and diverse group of ambitious people that is working hard to achieve clear and common goals for the company. I like a workplace where teamwork is stimulated and all people are challenged to develop both the team and themselves. In order to do so, we need to create an environment where we celebrate success but also, very importantly, allow ourselves to make mistakes in the process and learn from it.

What is the biggest challenge in your job?
One of the main challenges is to make people aware of what Robotics Process Automation is and understand how it could and should be used. The name Robotics already gives people futuristic ideas of what it is, but the fun part is that this view rarely is in line with reality. Our challenge is to make people aware of Robotics and the fact that, if it is applied correctly, can have a big influence on the way we do our work, as well as be a very useful stepping stone to even more advanced automation solutions like machine learing and AI.

How is the culture within the department?
The culture in the department can be described as open, direct with a strong focus on adding value and trying to deliver changes in processes that have always been done a certain way. Given a lot of the things we are doing are completely new, we have a group of people that is comfortable in less defined roles and responsibilities, and takes an active role in shaping their own role and making this team a success.