Senior Global Digital Support
You and your team enable a digital future for NN and her employees, globally. We manage HR systems and ensure our colleagues of intuitive and simple solutions. Whatever problem or request they have: we solve it.
Your impact as Senior Global Digital Supporter at NN
You are one of the functional experts of our HR systems, such as Workday, MyLearn and Peakon. With these systems, we digitally manage our HR processes, such as recruitment, learning, talent & performance and engagement surveys. Self-service and digitalisation are key. Whenever the business experiences a flaw in the HR processes, it is our job to look into the request and when it comes to implementing functional changes, you are the go-to-person. We operate globally and our global design ensures simplicity and efficiency. Every business unit is structurally and culturally different and has their own requirements to service the business, where we pro-actively come up with solutions for improvement.
What your analyses deliver
You will work with us to:
- Digitalise our HR processes and find improvements for our HR systems
- Ensure that our digital HR processes are as easy and efficient to use as possible
- Facilitate our colleagues within NN Group (local and global) when it comes to HR systems
Here at NN, care is a core value – care for our customers as well as our employees. You care for our customers’ needs, and as your employer, NN cares for yours. We offer great development opportunities and a pleasant working environment. For your career development, we offer you:
- On-the-job training and vocational training via our Learning & Development Centre
- Industry-specific conferences (both in the Netherlands and internationally)
- In-house training
Our HR Digital team within the HR Global Shared Services department exists of 10 specialists. We work closely together to achieve our goals and realise the digitalisation of NN, but we all have our own focus area on which we work independently. Nevertheless, we are there for one another when needed. Occasionally, you will fly across the Dutch borders to advise HR teams of NN. An informal atmosphere ensures our regular drinks and team gatherings.
Thanks to your efforts, we make our financial services relevant and more personal.
You help us go above and beyond when providing the very best customer service. We believe in the importance of customer satisfaction and consistently serving our customers to the best of our abilities. They are the core of our company values and our most important motivator. As a company, we have set up several subsidiaries as we have grown: NN Group, NN Investment Partners, Nationale-Nederlanden, OHRA, ABN AMRO Insurance, BeFrank, Zicht, AZL and Movir.
We operate globally in the following countries Japan, Spain, Greece, Turkey, Poland, Czech, Slovakia, Hungary, Bulgaria, Romania, Belgium and The Netherlands.
We offer you modern employment conditions and generous employee benefits. For example, you have the option of taking extra vacation days. We are also working towards implementing Choose your own Device. You will receive your holiday allowance and 13th month with your salary every month, without restriction and readily available to you. As a Global Digital Supporter, you will work from our beautiful office located in The Hague, which offers an easy connection via the A12. The city centre is just around the corner, and we have our very own FIT20 and private NN Café. What more could you want?
Critical skills of a Senior Global Digital Supporter
You are a connector with an analytical mind. Your brain likes to come up with creative solutions, since you are empathetic and instinctively feel what the business needs. In our rapidly changing environment, you know how to keep your head cool and prioritise your tasks. You are enthusiastic by nature and have a hands-on way of doing things. Even (or especially) when you have to fly to another country to do it. Experience with HR systems, such as Workday, is a big plus. And last, but not least: you have an excellent knowledge of the English language, both written and spoken.
Commit to NN
Are you the empathetic digital expert with HR affinity we are looking for? Then we would like to meet you. Upload your resume via the apply button. Do you have any questions about the job or the application process? Then please call Marijke Tamsiran, recruiter, via +31(0) 621369558.