Product Owner Collaboration Services



You are a consumer-oriented Product Owner with proven experience in IT Infrastructure and competent engineering skills. You are end-to-end responsible for defining and developing the services provided by the collaboration services team together with your multi-disciplinary and cross-functional team. You stay closely aligned with the other Product Owners to define and align the Workplace Solutions roadmap.

In order to fulfil your mission, you draw on your deep technical understanding of Office 365 and Exchange Online and strong team leadership abilities to guide the team to deliver value-adding services. You work in a DevOps way, closely aligning with the end-users and other stakeholders, empowering the engineers in your team.

Your challenge

You are responsible to develop and maintain a roadmap for the collaboration services, based on overall market trends, consumer and regulatory requirements. You are on top of the Microsoft roadmap and you are able to interface between your team, the end user organization and stakeholders. You are a competent Dev engineer that can contribute to discussions regarding the full stack. You are able to define user stories and derive clear sprint goals. You will support the implementation of the new DevOps Way of Working.

Your responsibility spans all business units within NN Group (±25.000 users, 21 countries worldwide); NN, NN Insurance International and NN Investment Partners. You will be end-to-end responsible for the services provided by the collaborations  services team, this includes also the financial planning and budget.

Set strategy and goals for your team

  • Define service vision and team mission together with the team
  • Define the team roadmap, increment -and sprint planning
  • Derive and align the service roadmap for the team, feeding into the mission of the Workplace Services Department

Align stakeholders and focus on end-user experience

  • Manage all suppliers supporting the service development
  • Proactively align with stakeholders, other Product Owners and other teams on development pipeline

Deliver full infrastructure services to the consumer

  • Introduce and integrate new technologies based on Office 365
  • Manage the lifecycle of the Office 365 service, including maintenance, introduction of new features, and guiding end-users in their transition
  • Prioritize backlog based on technical understanding and on creating consumer value / ROI as soon as possible through MVP principles
  • Guide the teams on a daily basis to ensure delivery of your services
  • Act as ambassador of the service to the end-users

Apply and improve DevOps way of working

  • Write clear user stories which are understood by the team and derived from consumer needs
  • Support the scrum master and participate in DevOps rituals in conjunction with the Scrum master of your team (daily stand-ups, sprint planning, sprint review, retrospective)
  • Define quality standards and “Definition of Done” (“DoD”)
  • Continuously improve yourself, your team and the service
  • Coach members of your team


Your profile

  • Intellectual IT ability at university level - at least Bachelor's degree
  • Extensive experience in engineering as an DevOps Engineer.
  • Deep knowledge of Office 365 like Exchange Online, SharePoint Online and OneDrive for Business
  • Experience in any of the following leadership roles in Agile teams like Scrum Master or Product Owner are a plus
  • Track record of delivering IT products to consumers
  • Working knowledge of technology in interfacing teams and consumers, to get an end-to-end view


  • Strong team leadership abilities, including ability to motivate and convince without being directive
  • Stakeholder management skills to enable close collaboration and alignment with consumers and other stakeholders
  • Communications and collaborations skills to problem solve, co-create and align with other Product Owners
  • Excellent command of spoken and written Dutch and English


Your team

The Workplace Solutions department provides all end-user related facilities for NN Group. Facilities range from laptops/desktops, end-user application, e-mail, instant messaging, file, print, telephony etc. The services are provided to all end users within NN Group and an external group of users (Tied Agents). A total of around 25.000 users are using the workplace services on a daily basis.

The collaboration services team is end to end responsible for Mail and Office 365 services (Exchange Online, SharePoint Online, OneDrive For Business, Teams, Groups, Planner, PowerBi and more). This is a cutting edge engineering team which focusses on automation and delivery of innovative new end-user services delivered from the public cloud.


Application & Contact

Would you like to comment on this job? Then apply directly via the button under this vacancy.

Do you have questions or would you like more information about the function, call Wilco Jansen, telefoonnummer +31 6 11248089., or 

For questions about the application process? Call Hugo van Zelm van Eldik,  Recruiter. on  +31 6 222 044 84 or

Only applications with CV and motivation letter will be taken in to consideration.

An assessment can be part of the application.
Acquisition regarding this vacancy is not appreciated


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