Capability Development Expert

You will receive

  • A dynamic and flexible working environment
  • A job impacting multiple international businesses
  • A challenge to speed up innovation and transformation within NN

You will bring with you

  • 3+ years in corporate environment
  • Background in learning and development or change management
  • High proficiency in English

Capability Development Expert

The world around us is constantly changing and we have to keep up with the changes. Do you feel the power to help your colleagues embrace the change and get ready for the future? Are you committed towards innovation and would be willing to help NN transform through knowledge? Then we might be a good fit for each other!


Your impact as a Capability Development Expert at NN

Your ultimate goal as Capability Development Expert is to make sure that NN has the necessary innovation capabilities in place to serve our customers the best way possible. You assess the needs for capabilities throughout the company and help in acquiring the right mindset and knowledge by setting up innovation training and workshops. You are in touch with a wide range of colleagues all across Dutch and international business units. You make sure our internal customers have all they need to become real innovators and you bring outside-in perspective to the company. Through your outstanding project management skills, your focus is on rolling out innovation training and keep a clear track of the business impact and repercussion of the training.


Realistic results

Using your own initiative and ambition, you achieve excellent results:

  • You organize innovation training and workshops
  • You give access to our NN innovation Method and innovation tools to business units
  • You track the business impact of training and workshop participants to make sure that tangible value is delivered for the leadership
  • You contribute to the overall planning of innovation capability development through your ideas which reflect on our ambition and internal problems. This way you improve NN’s learning and development program in innovation
  • You keep the leadership updated on the progress


We also care about you

Just as you as our Capability Development Expert indirectly care for our customers, we also take care of you. With great development opportunities and a pleasant working environment, you will have good reason to find going to work every day a pleasure. For your career development, we facilitate:

  • On-the-job training and vocational training via our Learning & Development Center
  • Industry-specific conferences (both in the Netherlands and across the border)
  • A variety of language courses for your needs
  • In-house training and personal skills training

You will be part of the international Innovation Capabilities teams, whose responsibility is to make sure that NN gets ready for future innovation challenges. While the team is responsible to give access to innovation tools to all colleagues of NN Group, it also contributes to training the proposition teams responsible for finding new business models for NN. The Innovation Capabilities team works closely together with Booster, the innovation Lab of NN. Together we make sure that the same language of innovation is spoken all across NN and that one innovation capability is embedded in the company. The Innovation Capabilities team is part of the Strategic Transformation Office (50 colleagues) within NN Group, supporting all Dutch and international business units of the company.


Our purpose

Thanks to your efforts, we make our financial services relevant and more personal.

Whatever your supporting role within the business, you offer your honest opinion and enthusiastic approach to all you do. Your customer-oriented attitude helps to encourage your colleagues. Together with NN, you help the whole world through various CSR projects. Active in 18 countries with over 17 million customers, you understand our work must be faultless. We must continuously innovate and invest in an agile business model. Thanks to your professionalism we earn the trust of our customers within all our subsidiaries, and there are quite a few: NN, NN Investment Partners, Nationale-Nederlanden, OHRA, ABN AMRO Insurance, BeFrank, Zicht, AZL and Movir.


Clear conditions

We offer you modern employment conditions and generous employee benefits. For example, you have the option of taking extra vacation days. We are also working towards implementing Choose your own Device. You will receive your holiday allowance and year-end bonus with your salary every month, without restriction and readily available to you.

Due to the coronavirus, most of the NN colleagues work from home. At the moment it is unclear when we can return to the office. As Capability Development Expert you will have the opportunity to work from both The Hague and Amsterdam as well.


Critical skills of a Capability Development Expert

Your background in a corporate environment gives you a clear understanding of how large companies work and you know how to operate in this environment.  You have outstanding project management and executions skills to excel in this position.

Your background in learning and development helps execute the Innovation Capabilities’ team current plans. At the same time, you contribute to the enhancement of the current portfolio, and you also support the development of future activities keeping the overall goal in mind to bring our organization to the next level. You make your decisions based on data, are willing to be challenged and always clear with the possibilities that you have to offer. You balance well between your colleagues’ needs, stakeholders, and partners to make sure the solutions that the team offers for our colleagues are the ones fitting them the most.

You will be in touch with multiple stakeholders in various countries, so you will need to rely on your cross-cultural skills a lot. Strong communication skills and social personality is a must.


Commit to NN

Are you seeking a dynamic position in an organisation where you are constantly challenging yourself? Then we would like to meet you. Upload your resume via the apply button.

Do you have any questions about the job? Then please get in touch with Istvan Szokonya, Innovation Lead, through WhatsApp, via +31 6 50 09 21 64. Questions about the application process? Please contact Melanie Otto via +31(0)6 15387298

Application procedure


If you are enthusiastic about the job we encourage you to apply online. We will then carefully look at your profile and let you know whether you’ll be invited to an interview within two weeks.


We are curious who you are, what motivates you and what you are looking for. But it is just as important that you get to know NN better. We aim for a maximum of two interviews in which you will meet the manager of the department, a direct colleague and a recruiter from NN.

Online assessment

The assessment consists of a personality test, a driver test and an intelligence test. We believe your personal qualities are very important and use this assessment to test whether you meet the NN Mindset. This will be an online test and the results will be shown  immediately.


Are we both enthusiastic after the interviews and the online assessment? Then we will gladly make you an offer to join NN. Click here for more information about our employment benefits.

Welcome new colleague

Congratulations with your new job! We will now start our onboarding procedure to secure a smooth start at NN.


We realize that applying for a job is an important moment for you. What matters to you, matters to us. That is why, after the application procedure, we invite you via e-mail to let us know how you experienced applying at NN. Thanks to your feedback we can make improvements to the way we work.

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Capability Development Expert