We are
looking for a
Life Insurance Officer

NN is a life insurance company with the greatest aspirations in Belgium. It doesn’t matter how different and unique people may be, everyone strives to live a long and happy life. We help people take care of what they really find important in life. As a life insurance company, we protect our customers by providing strong product solutions. And we support each and every Belgian in their search for happiness. With 1.6 million unique customers, 600 happy employees and an annual turnover of 1 billion euro, NN is part of a strong international group. That’s why we are delighted to welcome potential colleagues to NN who would like to have a positive impact on the lives of each of our customers! 

What impact will you have as Life Insurance Officer at NN? 

What are the things we really find important? Our core values: care, clear, commit. Our sole aim is to make the lives of our own people and those of our customers better. We do this with a job that works. As customer care officer you will ensure that our customers – mainly brokers, but also sometimes private individuals – are supported from A to Z in their life insurance experience.

You will be part of the Retail team: together you will be responsible for all brokers and personal customers who have questions about their life insurance, premiums and administrative matters. You will have daily contact with them by telephone or e-mail. You’ll maintain customer files and make sure that the administrative side of the business runs flawlessly.
  • You will manage all policies on a daily basis and apply changes and carry out simulations in premiums and mandates.
  • You will establish a good working relationship with our customers by communicating in a way that is both professional and easy to understand.
  • You will certainly be involved in thinking about how to optimise the team, just as you will all share your ideas and knowledge amongst yourselves.
  • Clear communication is not only important for our customers, but also internally. You will ensure that everyone gives and receives feedback in the correct manner.

What do you have to offer as Life Insurance Officer

Above all, be yourself: at NN, it’s your personality and talent that count. We’re looking for someone who is ambitious and motivated to build a great career with us. Someone who likes to learn and discover new things. You have a bachelor’s degree in finance or insurance, experience in the insurance sector and preferably also a talent for case management, because you will have to organise a range of different cases.
  • You're unique! That means you can communicate fluently in Dutch and French and are happy to take the lead and demonstrate initiative. Sometimes on your own, but sometimes also with your colleagues.
  • You are used to working with IT applications: you know that innovation is an important concept in our industry and you are always receptive when it comes to something new.
  • Accuracy is important. You see yourself as a good planner who always sticks to arrangements made and who always makes every effort to provide the best service.

We will ask quite a lot of you, but you will get a great deal in return. What does NN have to offer you?

Care. Clear. Commit. NN provides a job that works for you.

NN needs people like you. People who are genuine and committed; people who are willing to give the best of themselves to our customers, bringing fresh ideas and the necessary drive to take the initiative. People who find our values logical and understandable. Any especially people with a unique personality that can make all the difference. So, just be yourself. That’s something we really appreciate at NN!

  • You will receive an attractive salary, supplemented by fringe benefits that include:
    group and hospitalisation insurance, meal vouchers and eco-vouchers, 20 days of holiday a year, plus 12 days of working time reduction leave.
  • You will be given the opportunity to discover and grow your unique talents so that you can develop your career further.
    There’s a whole range to choose from: personalised training programmes, workshops, coaching, on-the-job learning and so on. 
  • At NN we know very well how important wellbeing is! That’s why we focus on achieving a good work-life balance.
    Working from home, flexible working and online workout classes are all there to make it easier for you to find the right balance. 
  • And to give your creative side a helping hand, we have also thought carefully about providing an enjoyable, totally refreshed working environment, located in bustling Brussels, literally right next to Brussels South station, where you can feel at home. 
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Willing to have an impact as Life Insurance Officer at NN? Nothing could be easier! 

Fancy coming to work in an environment that offers you all sorts of challenges? Are you one of the best professionals in your particular field? Want to make the difference with your fellow enthusiastic colleagues? Then we’d like to meet you!