We are looking for a 
Scrum Master

NN Insurance Services Belgium is part of the Dutch arm of the international NN Group, providing an innovative range of products and flawless claims processing for the personal customers of ING (Non-Life insurance).

What impact will you have as Domain Scrum Master? 

We firmly believe that teams with an agile mindset achieve more. And that’s why we’re counting on you as Scrum Master to bring this agile mindset to life within our organisation. As coach and facilitator, you are able to get the best out of people and this gives you energy to make everything run as smoothly as possible.

You will have a number of scrum teams in your care within a specific domain, which may be our B2B domain: the internal client for whom we offer end-to-end solutions. You will not be managing these teams in terms of content, but will ensure that they work seamlessly together in line with our agile method of working. 

The result? Incidents are resolved quickly, while everything remains up and running. We also deliver software and new features as efficiently as possible – and maintain a positive team dynamic.

What will you be doing in practical terms?
  • You will inspire and coach teams with a whole range of different profiles. You will help them to be better organised and achieve their goals. 
  • You will organise and facilitate scrum ceremonies.
  • Working with the Product Owner, you will handle any backlog, applying the right priorities. 
  • If you come across any obstacles or inefficiencies, you will make note of them and open up the way to finding a solution.
  • You will encourage the sharing of knowledge and ensure that the required skills are firmly embedded in (and between) the teams in your own domain.
  • You will work closely with the Domain IT Lead, who directs the teams in terms of content, as well as the People Lead, who is responsible for people management.

What do you have to offer as Domain Scrum Master

  • You already have a number of years’ experience with organisation methods for making teams work agilely together. You are familiar with Jira and equivalent tools. And if you have experience with SAFe, that would be a valuable bonus.
  • You will listen actively to the input from the teams. In doing so, you will ensure that the tasks are organised in a way that works for everyone. The empathy you display will also help you to coach people.
  • You have always had a nose for continuous improvement and the approach you take is proactive and pragmatic.
  • You are in tune with IT delivery and support – plus you are interested in delving more deeply into this area.
  • When you learn something new, you are always happy to share this knowledge with others. 
  • You communicate well in English, Dutch and French.

We will ask quite a lot of you, but you will get a great deal in return. What does NN have to offer you?

Care. Clear. Commit. NN provides a job that works for you.

NN needs people like you. People who are genuine and committed; people who are willing to give the best of themselves to our customers, bringing fresh ideas and the necessary drive to take the initiative. People who find our values logical and understandable. Any especially people with a unique personality that can make all the difference. So, just be yourself. That’s something we really appreciate at NN!


  • You will work with multiple teams and support an entire domain. As a result, you will have a real impact on our business.
  • You will be part of a community of Scrum Masters who share their knowledge with one another.
  • You will receive an attractive salary, supplemented by numerous fringe benefits: group insurance and hospitalisation cover, meal vouchers and eco-cheques, 20 days’ leave and 12 working time adjustment days off. 
  • You will be given the room to discover and further develop your unique talents, enabling you to continue building your career. There’s a whole range on offer: personalised training programmes, workshops, coaching, on-the-job learning, etc. 
  • At NN, we know just how important relaxation is. Which is why we aim to achieve a pleasant, informal working atmosphere and a good work-life balance. Working from home, flexible hours and a fitness room with group classes are just some of the things that will make it easier for you to find the right balance. 
  • And to give your creative side a helping hand, we have also thought about providing an enjoyable, totally innovative working environment, where you feel at home, situated in the bustling city that is Brussels, literally next door to Brussels South railway station.
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Willing to have an impact as Domain Scrum Master at NN? Nothing could be easier! 

Fancy coming to work in an environment that offers you all sorts of challenges? Are you one of the best professionals in your particular field? Want to make the difference with your fellow enthusiastic colleagues? Then we’d like to meet you!